Salesforce Sales Cloud Consultant Test

Can a dashboard be shared with users who do not own the dashboard?

1. No, only owners can view

2. Yes, if shared from the folder

3. Yes, if they have the same profile

4. Yes, through sharing rules only

The correct answer is: Yes, if shared from the folder

A dashboard can indeed be shared with users who do not own it, and this can be accomplished by sharing it from the folder in which the dashboard is stored. Salesforce employs a folder sharing model that allows users to set permissions for entire folders, which can include multiple reports and dashboards. By sharing the folder, an owner can allow other users access to the dashboards contained within it, enabling collaboration and broader visibility within the organization. The sharing settings are flexible; they can be configured to allow users to view, edit, or manage the contents based on the specific sharing rules applied to the folder. This capability is essential for teams that need access to updated information from shared dashboards without requiring individual ownership for each user. In contrast, the idea that only the owner can view the dashboard is an inaccurate representation of Salesforce's sharing capabilities. Moreover, while profiles can dictate access levels, they do not directly dictate dashboard sharing unless combined with folder permissions. Finally, sharing rules do play a role in data visibility but are not the only mechanism for sharing dashboards since folder sharing provides a more streamlined approach for collaborative environments.