Salesforce Sales Cloud Consultant Test

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Prepare for the Salesforce Sales Cloud Consultant Test with quizzes featuring multiple choice questions, detailed explanations, and expert tips. Enhance your understanding of Sales Cloud and maximize your exam potential.

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How can a system administrator restrict users' ability to view a dashboard?

Restrict the access to the folder that the dashboard is located
Disable access to the dashboard on the users profile
Delete the dashboard from the system
Change the dashboard's owner

The correct answer is: Restrict the access to the folder that the dashboard is located

Restricting access to the folder where the dashboard is located is an effective method for controlling who can view the dashboard. Each dashboard in Salesforce is stored in a specific folder, and the access settings for that folder can be configured to limit visibility to certain users or groups. By setting folder permissions, the system administrator can easily manage which users have view, edit, or delete rights to the dashboards contained within that folder. This approach allows for granular control of access while still maintaining the dashboard in the system for authorized users. While the other options may seem relevant, they either remove the dashboard altogether or don't effectively manage access. Disabling access on a user's profile might not target the dashboard specifically and may lead to broader restrictions than intended. Deleting the dashboard eliminates it entirely, which is not a desirable outcome if the goal is simply to restrict viewing. Changing the owner of the dashboard does not inherently affect visibility; ownership shifts responsibility but does not restrict user access if the folder permissions remain unchanged.